Frequently Asked Questions
Your social media manager will be a dedicated Muchisimo employee who will be responsible for representing your brand online. They utilize a variety of social media platforms, and ensure that your company speaks to its customers in a unified voice. Their duties can include some or all of the following:
- Development of brand awareness and online reputation
- Content creation
- Monitor social media trends
- Performance reporting
- Customer service
Our experts can provide your business with the guidance and expertise needed to generate the best return on your social media investment.
Every plan includes a dedicated social media manager
With our community engagement service we provide a multitude of ways in which we can help grow your following, organically. This is helpful for clients looking to grow their current following or starting their accounts from scratch without having to invest in ad services. Community engagement at Muchisimo includes, but is not limited to:
- Weekly time spent following local companies/organizations in or around your area.
- This also includes following local organizations’ followers as they show interest in local businesses.
- Weekly time spent following competitors
- This also includes following some of your competitors’ followers as they are like-minded audiences.
- Sending “request to follow” invites when individuals interact with one or more of your accounts, but do not follow your page.
- Browsing “recommended” accounts to follow on both Instagram and Facebook.
- Syncing Facebook followers with Instagram.
Followers love being responded to! We will connect with your followers, respond to your page reviews, and comments.
Included in the Silver, Gold, & Platinum plans.
Over 96% of cases where a business is mentioned, but not tagged, remain unanswered!
With our Media Monitoring & Social listening service, we can see what people are saying about your brand and quickly spot negative mentions and take action! Finding out about the possible threads as soon as they show up on-line will allow TinyBull to react quickly, which will minimize the potential risk of brand reputation damage.
Monitored Platforms include: YouTube, Facebook, Instagram, Twitter, Blogs, Public Forums (Reddit), News Sites, and more.
Included in the Silver, Gold, & Platinum plans.
Our skilled professionals help to leverage feedback from review services, including Google, Yelp, Bing, Facebook, and many more. In addition to this, we aid you in managing customer relations through online venues. Manage your business listings to rank higher everywhere online, and get found with hundreds of sparkling reviews. At Muchisimo, we’ve made your online reputation management easy.
When Muchisimo boosts your post, it’ll show up in your audience’s Facebook News Feed as an ad. We can also select Instagram as an ad placement for your boosted post. When we boost the post, we set it up based on the following :
- Who you want to reach: we will pick a target audience of the type of people you want to connect with
- Your max budget: you’ll tell us exactly how much you want to spend over the course of your entire campaign each month
- How long you want to run your ad: once we click Boost and your ad is approved, people in your target audience will see your ad in their News Feed for the duration we set
Boosted Post Management is included in our Silver, Gold, & Platinum Plans. *Ad spend is not included. We connect to and manage your ad account, which is connected to your method of payment.
Reels are a new way to create and discover short videos directly on their platform. Videos can now be as long as 90 seconds and they give users the ability to share these videos on their own feed as well as hit a larger community on Instagram through the new explore page. Reel is the most popular format to grow a social media presence and are a great way to reach people organically, helping increase your overall number of likes, engagement and even following. If you provide us video assets, we will log into Instagram directly to post.
A story is considered a second feed! Stories are closely related to both Facebook and Instagram, but the biggest upside to stories is once they post, they go to the top of your follower’s feed giving you more of an opportunity for individuals to view your content. Stories dissapears after 24 hours.
We will take an approved post by you and post it to both your normal feed as well as your story to help drive traffic to your content.
Custom images are combined with your logo, brand colors, and fonts to create a unique graphic reflective of your brand.
They also includes photos provided by the client or photos taken by our photographers in the platinum plan.
We can define a graphic style as the graphic framework of a creation. It is the direction in which a graphic design professional, be it a graphic designer, an art director, a web designer or a motion designer, will go.
Muchisimo creates a custom style for your brand following the guidelines of it.
Our performance reporting software integrates with all of your social media platforms. It’s important to understand and track your ROI with our social media management services.
The performance report will provide analytics and show you exactly how many people we have reached, how many followers / likes we have generated, and more.
You will be able to review all posts prior to scheduling. This will give you the opportunity to request changes.
You can pay for the service directly from this page by clicking on the order service button.
We have payment options via credit cards, debit cards, PayPal, Venmo, and commercial Zelle if requested.
Muchisimo also issues a commercial invoice that can also be paid by card or Paypal.
The same day the payment is made, we contact the client to have an initial informational call, find out about their objectives to be achieved, request any material available, and require access to the client’s networks if these already exist.
Generally the publications will begin a week after hiring the service. The first days are used to create the first content.