Frequently Asked Questions
What are design concepts?
Design concepts are the first step in the design process. Weāll take your creative brief and come up with concepts, or an initial direction for your design.
Once your concepts are ready, weāll ask you to give us feedback so we can continue to refine the design.
Just remember ā if you choose a package with more concepts, that means youāll get more upfront variety.
Logo Design
All identifiable company logos including primary and secondary logos, custom marks, brand icons.
Brand Identity
Custom color palettes, typography styling, font pairings and hierarchy, and color-usage guidelines.
Illustrations & Icons
Custom brand patterns and textures, custom illustrations, stock photography curation, and custom brand photography consulting.
Print & Digital Marketing Assets
Business cards, brand stationery, packaging, signage, and other physical merchandise. Social media graphics, social media templates, profile and cover photos & icons, and email marketing templates.
Brand Style Guide
Custom style guide encompassing all brand standards (typography, color codes, usage guidelines, styling notes) to help keep your brand consistent.
How do revisions work?
Weāll start off by giving you multiple design concepts. Keep in mind that the design process is highly iterative and collaborative, so weāll send you the initial designs and ask for your feedback to make them even better.
Usually, our clients ask us to tweak colors, fonts and layout. Sometimes, they even ask us to combine the top half of one concept with the bottom half of another.
Whatever the revision, big or small, weāll continue to revise your design until itās absolutely perfect.
How long until I get my designs?
3 to 5 days, but usually sooner.Ā
Who owns the copyright for my final design?
You do. You get complete ownership of your design.
In what formats will I receive my files?
We want you to be able to actually use your designs, so weāll give you your design files in everything you need, includingā¦
Raw Vector (EPS) & (AI)
PNG (Transparent Background)
JPG
PDF
Sizes for Facebook and Twitter
Font name/s and primary color codes
If you need it in another format not listed above, weāre glad to help. Just ask.